website

Terms & Conditions

Terms & Conditions

Please see below for the full terms and conditions as displayed on our web site or in store. When you use our website or purchase instore it is assumed that you accept our conditions.

Any items purchased using  Afterpay instore or online cannot be refunded but a store credit can be provided or an exchange.

 Please be aware that we reserve the right to refuse entry to anyone at our discretion

If you elect to have your purchase delivered you authorise Kiddie Country to use a third party delivery service or courier company and leave unattended if no-one home.  You will receive a tracking number once dispatched..

For all first time customers a discount code can be used online which gives a discount on any items that are purchased that have no discount applied 

All freight charges indicated on this website are INDICATIVE ONLY . We reserve the right to requote and resubmit to you for your consideration   and reserve the right to cancel and fully refund any order. 

All items are sold "flat packed " assembly is required. Not all items on our website are available to view in store. For all "Click and Collect" items:  Photo ID is required   an email to orders@kiddiecountry.com.au is required if someone else is picking it up on your behalf containing their full name, your invoice/ order number, and your authority for them to collect on your behalf. Their photo ID is required.   Deliveries will be arranged by third party suppliers at an additional cost. A full delivery and assembly service is also available by "third party" company at an additional cost. Products ordered on this website or instore will be dispatched as quickly as possible. In some cases where the item is not in stock, it would need to be brought in from the warehouse and could take up to 14 business days to be shipped from our store. Where a “Due Date “is shown this is the most up to date indication we have from our suppliers and could change at any time without notice.   We will notify you either by phone, email, or SMS when your item(s) are ready for collection.  When delivered, Your order will be left unattended if nobody is home.  When your order has been dispatched, you will receive tracking details by email. Please be advised, we are experiencing ongoing delays with shipments and couriers.    All online orders with store pick up must be collected within 14 days of purchase after contact from the store that the item is ready for collection. Payment triggers this agreement. A restocking charge/fee on all purchases is 20% of the total purchase price. There are no returns or exchanges on lay-by items for change of mind except for faulty goods or in accordance with your legislated rights. Lay-By There must be a minimum of 50% of the total purchase paid as a non-refundable deposit. Lay-by period is for a maximum of 8 Months, ending when the baby is born or by the date that the item is “REQUIRED” A deposit must be a minimum of 50% of the total purchase value. There are no returns or exchanges on lay-by items for change of mind except for faulty goods or in accordance with your legislated rights. As the items listed on the invoice are ordered especially for you and scheduled to be ready for collection at the “Required” date there can be no extension to the period.  Kiddie Country reserves the right to cancel an item on the Invoice if it is unavailable. Monies paid for that item will be fully refunded. The cancellation charge is applied to compensate the retailer's selling, storage, and administration costs. No items can be taken by the customer until it has been paid for in full. Please choose carefully as we do not give refunds or exchange items if you simply change your mind or make the wrong decision. We reserve the right not to supply any product at our sole discretion..  Purchases through our website gives the 3rd party courier company automatic authority to leave the items at your nominated address if there is no one at home We reserve the right not to supply any product to refund any amount paid at our sole discretion.    If goods purchased become faulty, please return to Kiddie Country immediately with photos and a copy of your receipt. Once we have evaluated, we will choose to submit to supplier for assessment, repair of the item or on the supplier’s advice or replace at our discretion. Provided that the fault is due to the product and not damage.  If approved then you will need to complete Return authorisation which will be emailed on request, please contact us and one can be emailed to you     Copyright and Ownership All material on this website or in store is copyright to (Affordable Household Services PTY LTD ABN 20 072376606 Trading as Kiddie Country. Use of the website and review product features.  You must not upload or publish on the site. Kiddie Country updates the website regularly, however we make no representation as to the accuracy, currency or completeness of any information or services that the website provides. All information and services are provided by third party suppliers and must be read and accepted on this basis.  This Web Site is and our store is owned and operated by (Affordable Household Services PTY LTD Trading as Kiddie Country ABN 20072376606. Use of this Web Site is subject to the Terms and Conditions of Use (Affordable Household Services PTY LTD Trading as Kiddie Country reserves the right to amend the Terms and Conditions of Use at any time. (Affordable Household Services Trading as Kiddie Country is not liable for any loss in connection with the use of this Website. We may from time to time, change, update or add to the Web Site without notice such things as but not limited to our Terms and Conditions, information, products, and service. We are not liable to you or anyone else if errors occur in the information on this website or if that information is not up to date.  Under no circumstances will (Affordable Household Services Trading as Kiddie Country be liable for any indirect, and/or consequential damages or loss of profits whatsoever which result from any use or loss of access to this website.  (Affordable Household Services PTY LTD Trading as Kiddie Country Online Prices from time to time may have online specials, sales and clearance lines Online refunds or exchanges excludes delivery charges. Delivery in non-refundable. (Affordable Household Services PTY LTD Trading as Kiddie Country will have products that will only be available to purchase online.

By accessing and using the Kiddie Country Website you are accepting and agreeing to the terms and conditions set out below: 

  • Please choose carefully as we do not give refunds or exchange items if you simply change your mind or make the wrong decision.  We reserve the right not to supply any product at our sole discretion.  
  • Should we find that a product purchased is no longer available we reserve the right not to supply any product at our sole discretion. We will then refund any amount paid
  • If goods purchased become faulty, please return to Kiddie Country immediately with photos and a copy of your receipt. Once we have evaluated the issue, we will choose to either submit to supplier for assessment, repair of the item or on the suppliers advice replace. Provided the fault is due to the product and not damage. If approved then you will need to complete Return Authorisation, please contact us and one can be emailed to you.

Copyright and Ownership

  • All material on this website is copyright to Affordable Household Services PTY LTD Trading as: Kiddie Country. You may use all information and material for personal use however it must not be modified or used for any inappropriate use commercial or personal.

 Use of the website and review feature

  • You must not upload or publish on the site any inappropriate communication in any form including but not limited to images and information. Inappropriate communications include non-family values such as harassing, pornographic communication, abusive, vulgar, threatening, and offensive material.
  • We may collect information on the times and ways you use our websites. This information will be used to improve the operation of this site to help tailor offers and products suited to your needs.

Kiddie Country updates the website regularly, however we make no representation as to the accuracy, currency or completeness of any information or services that the website provides. All information and services are provided by third party suppliers and must be read and accepted on this basis. This Website is owned and operated by Affordable Household Services PTY LTD Trading as: Kiddie Country. Use of this Website is subject to the Terms and Conditions of Use (Affordable Household Services PTY LTD Trading as) Kiddie Country. Kiddie Country reserves the right to amend the Terms and Conditions of Use at any time.

(Affordable Household Services Trading as Kiddie Country is not liable for any loss in connection with the use of this Website. We may from time to time, change, update or add to the Website without notice such things as but not limited to our Terms and Conditions, information, products, and services. We are not liable to you or anyone else if errors occur in the information on this website or if that information is not up to date. Under no circumstances will (Affordable Household Services Trading as Kiddie Country be liable for any indirect, and/or consequential damages or loss of profits whatsoever which result from any use or loss of access to this website.

Any form of discount code used at checkout is valid for full priced items only, no further discount will be given on already discounted items.

Our right to cancelling an order

Kiddie Country may cancel any part of an order (including any orders that we have accepted) without any liability to you for that cancellation at any time if:
(i) the Products in that order are no longer available or discontinued; Online refunds or exchanges excludes delivery charges. Delivery in non-refundable.  Mattresses not included with cots unless specified. Sale valid online only. Gift Vouchers & delivery not included.      All Mattresses are to be tested in cot with plastic sealed on. Once plastic is removed it is unable to be exchanged.